As for the writing, it was a bit long-winded, using analogies to make points, even though the concepts themselves are readily accessible without elucidation. Whereas Dr. Thomas based his theory on observation, Dr. Released in August of 2017, The Diversity [Bonus] How Great Teams Pay Off in the Knowledge Economy is a follow-up to Dr. The Culture Project. Comptes et Listes Compte Retours et Commandes. Diversity and Complexity by Scott E. Page 178 ratings, 4.12 average rating, 16 reviews Diversity and Complexity Quotes Showing 1-11 of 11 “If we can understand how to leverage diversity to achieve better performance and greater robustness, we might anticipate and prevent collapses.” Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. Scott Page, a professor of complex systems at the University of Michigan, tackles the issue in his new book, The Diversity Bonus: How Great Teams Pay Off In The Knowledge Economy. Use the Amazon App to scan ISBNs and compare prices. Written by a professor of complex systems, political science and economics at University of Michigan and a member of the Santa Fe Institute, this is well written and can be read for an overview of ideas or more deatiled proofs. Scott Page gives a concise primer on how diversity happens, how it is maintained, and how it affects complex systems. Help others learn more about this product by uploading a video! Interpreted and Generated Signals (with Lu Hong). Find on Amazon.com, A Decision Making Guide to the MCRI (written with Elizabeth Suhay) In this wonderful book, Scott Page: The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies, (Princeton, 2007) Scott Page provides a definitive answer. The Big Book of Restorative Justice: Four Classic Justice & Peacebuilding Books in ... To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. We use this framework to establish a result relevant to group composition. Buy The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies New edition with a New preface by the author by Page, Scott E. (ISBN: 9780691138541) from Amazon's Book Store. The key idea is that appropriately structured diverse groups can be better at solving complex problems and making predictions than experts, or groups composed of highly capable but undiverse groups. By Scott E. Page - Diversity and Complexity Primers in Complex Systems: Amazon.ca: Books. Scott E Page, a faculty member at Michigan has done a wonderful book which in a careful way demonstrates significant benefits from encouraging a wide variety of backgrounds and approaches to participate in decisions. Understanding model-based thinking will help to understand the ideas presented in the book, although the content of the course and the book aren't directly linked. The Difference -- a book by Scott Page. Scott E Page Leonid Hurwicz Collegiate Professor Menu Skip to content. Commencez votre essai gratuit de 30 jours aujourd'hui et obtenez votre premier livre audio gratuitement. Please try again. Dr. 2. "Scott Page knows more about diversity than anyone anywhere. A selection of other writings on issues related to diversity. It does not reflect the official position of the University of Michigan. He discussed why diversity must be more than “feel-good metaphorical statements” on the Knowledge@Wharton show, which airs on SiriusXM channel 111. Scott E. Page is the Leonid Hurwicz Collegiate Professor of Complex Systems, Political Science, and Economics at the University of Michigan and an external faculty member at the Santa Fe Institute. This book provides an introduction to the role of diversity in complex adaptive systems. Diversity can provide insurance, improve productivity, spur innovation, enhance robustness, produce collective knowledge,” ― Scott E. Page, Diversity and Complexity In this framework, problem-solving agents possess representations of problems and algorithms that they use to locate solutions. Home; Bio; CV; Teaching; Consulting; Videos; Research. "This very clear and compelling book will help people consider specifically what … On this page you will find links to some of my working papers as well as my published papers. Page’s exposition remarkably combines lightness and breadth of knowledge with rigor and evidence." A professor of complex systems, political science, and economics at the University of Michigan, he is the author of The Difference, Complex Adaptive Systems, and Diversity and Complexity.He also gave a wonderful on-line course on model thinking, still available on Coursera. The Cambridge Handbook of Creativity (Cambridge Handbooks in Psychology), Echo in Ramadi: The Firsthand Story of US Marines in Iraq's Deadliest City. Page's Presentation on 4/21: Diversity and inclusion initiatives often rest on normative justifications—the value of an integrated society, the desire for social justice, and the need for greater equity. Scott Page gives a concise primer on how diversity happens, how it is maintained, and how it affects complex systems. Learn more about the program. That’s because Scott Page’s message is timeless: the importance of a rational, logical, value-driven approach to diversity (and diversity management). In November 2007, Michigan residents will vote on the Michigan Civil Rights Initiative. Brief content visible, double tap to read full content. Your recently viewed items and featured recommendations, Select the department you want to search in, The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies - New Edition. Essayez . Access codes and supplements are not guaranteed with used items. In this wonderful book, Scott Page: The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies, (Princeton, 2007) Scott Page provides a definitive answer. Diversity and Robustness, A Decision Making Guide to the Michigan Civil Rights Initiative (pdf), Problem Solving by Heterogeneous Agents (with Lu Hong in Journal of Economic Theory), Diversity Trumps Ability (with Lu Hong in Proceedings of the National Academy of Sciences}, Interpreted and Generated Signals (with Lu Hong). In The Difference, he shows why diversity matters, how it leads to better outcomes, and most importantly why achieving the significant benefits of diversity requires thinking well beyond traditional categories such as race, gender, or ethnicity. If you're a seller, Fulfillment by Amazon can help you grow your business. … Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free. Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. The Difference: How the P... He is the author of The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies (Princeton). Heterogeneous teams outperform homogenous ones at solving problems, making predictions, and innovating solutions. Prime Panier. de Scott E. Page. Reviewed in the United Kingdom on March 1, 2013. I also have separate pages devoted to three research projects: Diversity Research. Page asks practical ones like, 'How can we all be more productive together?' Generally, I found the book most engaging for understanding perception, heuristics and decision making, although this did not seem to be the primary premise of the book. Arriving on the scene of diversity management many years after Dr. Thomas, Dr. Scott Page stumbled into a theory of diversity management as a result of his intense work in complex problem solving and prediction. Reviewed in the United States on May 12, 2007. The Difference is about how we think in groups--and how our collective wisdom exceeds the sum of its parts. Title. Other Writings on Diversity PDF | On Jan 1, 2012, Charles J. Goodnight published Diversity and Complexity by Scott E. Page | Find, read and cite all the research you need on ResearchGate --Kenneth J. Arrow, Nobel Prize-winning economist, "Scott Page knows more about diversity than anyone anywhere. Scott E Page, a faculty member at Michigan has done a wonderful book which in a careful way demonstrates significant benefits from encouraging a wide variety of backgrounds and approaches to participate in decisions. (Prices may vary for AK and HI. Full content visible, double tap to read brief content. He explains how diversity underpins system level robustness, allowing for multiple responses to external shocks and internal adaptations; how it provides the seeds for large events by creating outliers that fuel tipping points; and how it drives novelty and innovation. ), The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies…, Previous page of related Sponsored Products, The world is changing and our beliefs are being challenged. 2. There was an error retrieving your Wish Lists. Scott E Page has made some real insightful discoveries about how important diversity really is for teams and how diversity is not caused by race, gender or culture but correlates with it. Scott Page gives a concise primer on how diversity happens, how it is maintained, and how it affects complex systems. Diversity among a group of problem solvers is more important than individual excellence. This bar-code number lets you verify that you're getting exactly the right version or edition of a book. Page is an adjunct professor at the University of Southern California's Thornton School of Music, in the Music Industry program. Diversity Trumps Ability (with Lu Hong in Proceedings of the National Academy of Sciences} Academic Papers on Diversity Scientific Methods to accelerate your learning to save time, beat competition, and get from Point A to Point B at the speed of light. Much of my current research has been on the topic of diversity. In complex adaptive systems, diversity makes fundamental contributions to system performance. Scott has 4 jobs listed on their profile. Page provides excellent diversity and inclusion perspectives that are a must read for those serious about building organizational capacity. John Seely Brown Distinguished University Professor, U Michigan and External Faculty SFI. I highly recommend it! Cited by. Forthcoming Papers and Work in Progress. Amazingly well written and easy to follow (anti-verbose), Reviewed in the United States on December 29, 2019, Amazingly well written and easy to follow... the book takes the foundation of complexity and diversity at a high level and brings it into the grasp of even a high school student... books like this are rare, Reviewed in the United States on March 7, 2020. Everyday low prices and free delivery on eligible orders. He eschews familiar topics of demographics, economics, and social justice and instead frames the question as a logical puzzle, one that he tackles in a breezy and very accessible style. Scott Page, a leading thinker, writer, and speaker whose ideas and advice are sought after by corporations, nonprofits, universities, and governments around the world, makes a clear and compellingly pragmatic case for diversity and inclusion. I really recommend it for the unique perspective it presents on diversity. In The Difference, he shows why diversity matters, how it leads to better outcomes, and most importantly why achieving the significant benefits of diversity requires thinking well beyond traditional categories such as race, gender, or ethnicity. Much of my current research has been on the topic of diversity. Écoutez « The Diversity Bonus How Great Teams Pay Off in the Knowledge Economy » de Scott E. Page disponible chez Rakuten Kobo. A qualitative description of how and when diverse sets of people can be more effective than groups of people who are less diverse. Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Diversity Bonus. The Diversity [Bonus] - How Great Teams Pay Off in the Knowledge Economy. His specific research interests include path dependence, culture, collective wisdom, adaptation, and computational models of social life. Livres. A great and comprehensive read. He explains how diversity underpins system level robustness, allowing for multiple responses to external shocks and internal adaptations; how it provides the seeds for large events by creating outliers that fuel tipping points; and how it drives novelty and innovation. In this provocative and readable book, Scott Page tackles the fundamental question of why diversity, in any situation, should matter at all. He shows in great detail and considerable intellectual rigor when diversity does lead to better outcomes and how and why, as well as when it doesn’t. In fact, diversity trumps sheer ability: diverse groups of people produce better outcomes than similarly skilled but non-diverse groups. , James Suroweicki's excellent book on the increasing need for shared decisions and the ultimate ability of rightly structured groups to make better decisions than individuals. Diversity among a group of problem solvers is more important than individual excellence. Raconté par L.J. In this landmark book, Scott Page redefines the way we understand ourselves in relation to one another. Firms, Schools, and Societies, some academic papers on diversity, and a selection of writings on diversity. For any philosophy student or anyone working with diverse/problem solving groups, this is a must read. About The Difference Scott E Page. The answer, he suggests, is in messy, creative organizations and environments with individuals from vastly different backgrounds and life experiences. --Max Bazerman, Harvard Business School, "Does diversity trump ability when it comes to problem solving? Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime. How to Use Everyday Ingenuity to Solve Problems Big and Small. Princeton University Press; Revised edition (August 31, 2008). Slides Scott Page calls a “diversity bonus” results from forming teams composed of different kinds of thinkers. Reviewed in the United States on June 2, 2014. Reviewed in the United States on August 3, 2015. This guide presents arguments for and against the MCRI. Better Allies: Everyday Actions to Create Inclusive, Engaging Workplaces, Poor Students, Rich Teaching: Seven High-Impact Mindsets for Students From Poverty (Using Mindsets in the Classroom to Overcome Student Poverty and Adversity), Belonging At Work: Everyday Actions You Can Take to Cultivate an Inclusive Organization, Inclusion: Diversity, The New Workplace & The Will To Change (2). A Decision Making Guide to the Michigan Civil Rights Initiative (pdf). He examines practical ways to apply diversity's logic to a host of problems, and along the way offers fascinating and surprising examples, from the redesign of the Chicago "El" to the truth about where we store our ketchup. Or get 4-5 business-day shipping on this item for $5.99 Scott Page gives a concise primer on how diversity happens, how it is maintained, and how it affects complex systems. Achetez neuf ou d'occasion Amazon.fr - Diversity and Complexity - Page, Scott E. - Livres Choisir vos préférences en matière de cookies Scott E Page. Admitting Diversity How Great Teams Pay Off in the Knowledge Economy. The guide is thirty-six pages long but designed to print two pages per sheet of paper. Photo Narissa Escanlar, Mountain Sky, MT 2008. Scott Page is an American musician, technologist, and entrepreneur known for his saxophone and rhythm guitar work with Pink Floyd, Supertramp, and Toto. These talks were given at Camp Michigania-East in the summer of 2005. SUR LA LISTE D'ENVIES. 22 The heterogeneity of human and machine intelligences motivates the search for “diversity bonuses” resulting from well-designed teams of human and machine collaborators. I am not a fan of much of the work on diversity. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Video Length: 83 minutes Description: In this video, Scott E. Page, Ph.D., a leading scholar in the role diversity plays in organizations and society, and AAMC Chief Diversity Officer Marc Nivet, Ed.D. I bought several copies of Page's book for my friends. Books And why are the best group decisions and predictions those that draw upon the very qualities that make each of us unique? View Scott Page’s profile on LinkedIn, the world’s largest professional community. A selection of my academic papers on issues related to diversity. Momentanément indisponible. Heterogeneous teams outperform homogenous ones at solving problems, making predictions, and innovating solutions. In this video, Scott E. Page, Ph.D., a leading scholar in the role diversity plays in organizations and society, and AAMC Chief Diversity Officer Marc Nivet, Ed.D. Page is known for his research on and modeling of diversity and complexity in the social sciences. A complex system---such as an economy or a tropical ecosystem---consists of interacting adaptive entities that produce dynamic patterns and structures. Unable to add item to List. Retrouvez Diversity and Complexity et des millions de livres en stock sur Amazon.fr. Page's exposition remarkably combines lightness and breadth of knowledge with rigor and evidence.". Scott E. Page The Diversity Bonus: How Great Teams Pay Off in the Knowledge Economy (Our Compelling Interests, 2) Hardcover – September 19, 2017 by Scott Page (Author), Earl Lewis (Editor, Introduction), Nancy Cantor (Editor, Introduction), 4.5 out of 5 stars 32 ratings To get the free app, enter your mobile phone number. https://www.gayleallen.net/cm-082-scott-page-on-the-power-of-diverse-teams 22 The heterogeneity of human and machine intelligences motivates the search for “diversity bonuses” resulting from well-designed teams of human and … Page shows how groups that display a range of perspectives outperform groups of like-minded experts. Diversity yields superior outcomes, and Page proves it using his own cutting-edge research. \Scott Page has brought to our attention a practically important proposition: diversity of viewpoints is of the greatest importance in solving the problems that face us individually and collectively. Aller au contenu principal.ca Bonjour, S'identifier. Diversity in both experience and identity can spark a group's creativity. Economics complexity diversity management political science. Diversity among a group of problem solvers is more important than individual excellence. The Difference reveals that progress and innovation may depend less on lone thinkers with enormous IQs than on diverse people working together and capitalizing on their individuality. This book easily presents conclusions based on solid logic and maths, but doesn't get bogged down in detail. What roles does it play? Eliizabeth Suhay, a doctoral candidate in Political Science at The University of Michigan, and I have co-authored a decision making guide to the MCRI. So, Paige decided to go beyond the nice "Yay, diversity!" Lu Hong & Scott Page (2004) “Groups of Diverse Problem Solvers Can Outperform Groups of High-Ability Problem Solvers,” Proceedings of the National Academy of Sciences, 101 (46):16385-89. slogan, do some more math, and put this theory to the test. The 13-digit and 10-digit formats both work. Page is an adjunct professor at the University of Southern California's Thornton School of Music, in the Music Industry program. Diversity Writings. Scott Page, a professor of complex systems at the University of Michigan, tackles the issue in his new book, The Diversity Bonus: How Great Teams Pay Off In The Knowledge Economy. It remains high-level and therefore very accessible. Page is a researcher, so he carefully lays out his research. The Difference by Scott Page is one of the best management books I’ve read. But he also adds to it a thoughtful framework for his thinking. January, 2010. Moving beyond the politics that cloud standard debates about diversity, he explains why difference beats out homogeneity, whether you’re talking about citizens in a democracy or scientists in the laboratory. Presented by Scott Page. Now before you think this is going to a political rant, let me assure you that the book we are discussing here, The Difference, by University of Michigan professor Scott Page, is … [21] Diversity yields superior outcomes, and Page proves it using his own cutting-edge research. It tends to distort reasonable choices and is imbued with a host of PC language which makes gross leaps of faith. Scott E. Page is the Leonid Hurwicz Collegiate Professor of Complex Systems, Political Science, and Economics at the University of Michigan and an external faculty member of the Santa Fe Institute. If anyone's interested the author also published an awesome course on model-based thinking on Coursera ([...]) The course covers a toolkit of ideas and approaches that can be used to arrive at the startling conclusions in the book. This book offers a new approach to establish a clear identity & enjoy a more positive life, What every leader needs to know about dignity and how to create a culture in which everyone thrives. How to Craft a CEO Brand on LinkedIn: Create a Powerful Personal Brand, Build Your ... "Rather than ponder moral questions like, 'Why can't we all get along?' After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. When Scott Page speaks to groups about diversity, he starts with what his conception of diversity is not: it’s not a lofty ambition on a company’s mission statement, nor is it a stepping stone on the path to social justice — although these are worthy motivations, he says. Page's exposition remarkably combines lightness and breadth of knowledge with rigor and evidence." External Faculty, Santa Fe Institute. Eloquence: The Hidden Secret of Words that Change the World. Scott E. Page is one of my favorite writers. The talks were written so as to be accessible to a general audience. Cited by. Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. They contain a few inside references to softball, the camp library, and the like for which I apologize. Diversity Management According To Page. Page is a researcher, so he carefully lays out his research. I show that diversity has many roles and effects. Scott Page calls a “diversity bonus” results from forming teams composed of different kinds of thinkers. Scott Page considers these questions in his fascinating book The Difference (the title was originally to be “The Logic of Diversity,” but Princeton University Press changed it for greater marketing appeal). . レディガガは何で居るんでしょうか、変な奴は不要でしょうか、戦争って本当に罪でしょうか、少数意見は意味の無い戯言でしょうか、組織に沿わない人材は馘首されて当然でしょうか、混乱とは無意味でしょうか、気に入らない奴は自分にとって本当に不要でしょうか、流血とはムダでしょうか、政党や派閥はムダでしょうか?日本語でに翻訳されておりますんで、何か疑問を感じている方なら一読をオススメします。でも、翻訳された本は原書とは雰囲気が違って偉そうな装丁で嫌いです。以上。. Scott E. Page is the Leonid Hurwicz Collegiate Professor of Complex Systems, Political Science, and Economics at the University of Michigan and an external faculty member at the Santa Fe Institute. It covers in depth some of the ideas mentioned in Surowiecki's Wisdom of Crowds. Knowledge of this book should be a litmus test for educators and diversity trainers--if you haven't read it, you are just talking metaphor. Stop playing defense and start playing offense by buying this book." You'd do better to add more diversity of perspectives to your problem-solving team than to increase the average ability of individual team members. The Impact of Identity: The Power of Knowing Who You Are, Leading with Dignity: How to Create a Culture That Brings Out the Best in People, Conscious Breathing: Discover The Power of Your Breath. According to Page, diversity can be a powerful force in problem solving. Great Thoughts About Modeling, Perceptions, and Heuristics, Reviewed in the United States on June 18, 2012. View Scott Page’s profile on LinkedIn, the world’s largest professional community. Overall, Page recognizes that whereas cognitive diversity improves performance at prob- lem solving and predicting tasks, the evidence for identity diversity is \far from unequivocal." We introduce a general framework for modeling functionally diverse problem-solving agents. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Scott Page shows that the answer is, at least sometimes, yes. But I believe very deeply in assuring the widest range of people the broadest range of opportunity. Please try again. Why does diversity matter? Sort. Schools, and Societies ", "Scott Page has brought to our attention a practically important proposition: diversity of viewpoints is of the greatest importance in solving the problems that face us individually and collectively. Scott Page talks about diversity in public policy decisionmaking and shows that as policy problems grow more difficult the benefits of diversity become even more pronounced, provided that we agree on fundamental ends. Scott Page gives a concise primer on how diversity happens, how it is maintained, and how it affects complex systems. Problem Solving by Heterogeneous Agents (with Lu Hong in Journal of Economic Theory) Having said that, there’s certainly a lot of evidence that people’s identity groups — ethnic, racial, sexual, age — matter when it comes to diversity in thinking. Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates. Diverse Group “The diverse group almost always outperforms the group of the best by a substantial margin.” See Lu Hong and Scott Page Proceedings of the National Academy of Sciences (2002) Diversity might be equally important to group problem solving ability as the ability level of individual group members. TVA incluse - Livraison GRATUITE. Articles Cited by. Scott Page (2007) “The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies,” He is the author of The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies (Princeton). Page changes the way we understand diversity--how to harness its untapped potential, how to understand and avoid its traps, and how we can leverage our differences for the benefit of all. A professor of complex systems, political science, and economics at the University of Michigan, he is the author of The Difference, Complex Adaptive Systems, and Diversity and Complexity.He also gave a wonderful on-line … Part 1: An Introduction to Diversity In the long-running debate on affirmative action, Scott E. Page, a professor of complex systems, political science and economics at the University of Michigan, is a fresh voice. Reviewed in the United States on February 8, 2015. Does diversity lead to better outcomes? How … Scott E. Page, Leonid Hurwicz Collegiate Professor of Complex Systems, Political Science, and Economics, University of Michigan. One of the most useful and insightful books I have read, Reviewed in the United Kingdom on September 30, 2016. There's a problem loading this menu right now. --Ian Ayres, coauthor of Why Not? Page's enormously successful and influential prior book "The Difference". He also recognizes that since much of the evidence he discusses is not model-based, it has to be treated with caution. --Bill Miller, Chairman and Chief Investment Officer, Legg Mason Capital Management, "The book is brilliant. Buy The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies New edition with a New preface by the author by Page, Scott E. (ISBN: 9780691138541) from Amazon's Book Store. Lu Hong & Scott Page (2004) “Groups of Diverse Problem Solvers Can Outperform Groups of High-Ability Problem Solvers,” Proceedings of the National Academy of Sciences, 101 (46):16385-89. Please try again. Scott E. Page is one of my favorite writers. Part 2: The Implications of Diversity. Nous ne savons pas si cet article sera à nouveau en stock, ni à quelle date. Ce produit vous plaît ? Individual Learning and Collective Intelligence (with Lu Hong and Maria Riolo) Scott Page (2007) “The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies,” And influential prior book `` the Difference is about how we think in groups and..., MT 2008 Distinguished University Professor, U Michigan and scott page diversity Faculty SFI Professor at the University of.... Systems, Political Science, and innovating solutions exactly the right version or of... Its parts United States on June 18, 2012 the right version or edition a. Scott E Page Leonid Hurwicz Collegiate Professor of complex systems, diversity makes fundamental contributions system. To establish a result relevant to group composition relevant to group composition book brilliant. Diversity might be equally important to group problem solving ability as the ability level of individual team members you... 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Organizations and environments with individuals from vastly different backgrounds and life experiences delivery on eligible orders how that... Be equally important to group problem solving Distinguished University Professor, U Michigan External. -- Bill Miller, Chairman and Chief Investment Officer, Legg Mason management. August 3, 2015 reviewed in the United States on May 12, 2007 draw the... Has been on the topic of diversity in problem solving in both experience and identity can spark a group problem! Better bottom line. to Solve problems Big and Small in assuring the widest range perspectives! Pages long but designed to print two pages per sheet of paper in both experience and can. Different kinds of thinkers this item for $ 5.99 read for those serious about organizational...